What you need to know
Once you repay in full, the lender must return your gold within 7 working days. If the delay is the lender’s fault, it must pay ₹5,000 for each day of delay.
Steps
- Repay in fullClear principal, interest and charges; get a closure receipt.
- Collect goldAt the branch where pledged or another branch if the lender allows.
- VerifyCheck seal, item count and weight against the pledge receipt before signing.
If something is wrong
- Raise a written complaint with the lender immediately.
- Escalate to the RBI Integrated Ombudsman (cms.rbi.org.in) if unresolved in 30 days.
Frequently asked questions
Can a legal heir collect the gold?
Yes, through the lender’s claim-settlement process for deceased borrowers.
For information and comparison only. Loan terms, rates and rules change — confirm with the lender and read the Key Facts Statement before borrowing.