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Grievance Redressal
How to raise a complaint about FinancePortal — content, privacy or data — and where to go for complaints about a bank or financial product.
Last updated 28 September 2026
Sections
4
Applies to all visitorsGrievance Officer
| Details | |
|---|---|
| Name | Grievance Officer, FinancePortal |
| Use the grievance form | |
| Postal address | Available on request through the contact form |
| Response time | Acknowledgement within 48 hours; resolution within 30 days |
What we can help with
- Errors or outdated information on our pages
- Privacy requests — access, correction, erasure or withdrawal of consent
- Concerns about an advertisement shown on our site
- Copyright or trademark concerns
Complaints about a bank, lender, card or insurer
| Complaint about | Where to go |
|---|---|
| Bank, NBFC, credit card or digital lending | First complain to the provider; if unresolved in 30 days, RBI Integrated Ombudsman — cms.rbi.org.in, toll-free 14448 |
| Mutual funds, brokers, investment advisers | SEBI SCORES — scores.sebi.gov.in |
| Insurance | IRDAI Bima Bharosa — bimabharosa.irdai.gov.in |
| Pension (NPS) | PFRDA CGMS — via the CRA website |
| EPF | EPFiGMS — epfigms.gov.in |
| Online or card fraud | cybercrime.gov.in or helpline 1930, and inform your bank immediately |
Personal data complaints
If you are not satisfied with our response to a personal data request, you may approach the Data Protection Board of India once its complaint mechanism is available under the Digital Personal Data Protection Act, 2023.
Raise a grievance now
Use the contact form with the topic “Grievance / complaint”. Include the page link and what needs fixing. You will receive an acknowledgement within 48 hours.
This page was last reviewed on 28 September 2026. FinancePortal may update it from time to time; material changes will be highlighted on this page.